In our efforts to become the number 1 collaborative email builder platform, we’ve decided to get a makeover.

Instead of passing as another basic newsletter editor, our goal is to help agile teams optimize their email production process by providing them with a virtual workspace, where they can collaborate in generating better emails. 

With that in mind, and with the support of our most loyal clients, we came up with new features and software updates, most notably:

  • User roles and permissions: Maintain your team structure inside the Chamaileon workspace by inviting users and customizing their roles & permissions (viewer, editor, or admin) according to their position in the team. Protect your company's privacy by restricting user access to specific folders, and controlling what they can do and see inside your workspace.
  • Real-time editing: Multiple users can edit the same email template, at the same time, just like in Google Docs. This will help you cut down your email production time and include all team members with no mess.
  • Shared Image Gallery: No more messy image gallery. Upload and store any visuals in a shared image library that is automatically generated following your workspace folder structure. When enabled, the User Roles & Permissions selected for each user are also applied in the Gallery.

We are working relentlessly to perfect our software, making email design fun again, and creating a smooth experience for all users. 

After two years of working relentlessly to perfect our software, a pricing update became necessary. If we want to maintain our long-term commitment towards helping every user reach their goals, we have to expand our subscription plans. 

New Pricing Details

Our new pricing plans are divided into 2 main categories:

  • Small Business Plans: for freelancers, SMEs, and startups. They include the Free, Premium and Pro Plans.
  • Team Plans: for larger teams in agencies, franchises, and multinational companies. They include the Pro Team and Enterprise Plans. 

A separate credit option is also available. More on that later.

No matter what your chosen plan is, there is a set of core features included in every plan:

In this section, we will present the features and limitations of each subscription plan, to help you choose the plan that suits you best.

Free Plan

Number of email exports allowed: 3 exports 

Team collaboration features included in the plan: None

Expert Support from Chamaileon Team: Chat and Email Support and Access to Help Center posts

This plan is perfect if you want to test out our email editor. Create your account and start building your email template from scratch or editing a pre-designed template. 

The free plan is also suitable for one-time users, who need an email template for personal use.

Premium Plan

Monthly price: $20 USD

Number of users allowed per workspace: 1 to 5 users

Number of email exports allowed per month: 15 exports

Team collaboration features included in the plan: None

Expert Support from Chamaileon Team: Chat and Email Support and Access to Help Center posts

The Premium Plan is perfect for freelancers, one-man marketing teams, multi-hat business owners or small marketing teams (from 1 to 5 members), who want to create marketing emails for their customers.

Pro Plan

Monthly price: $40 USD 

Number of users allowed per workspace: 1 to 10 users 

Number of email exports allowed per month: 30 exports per workspace

Team collaboration features included in the plan: Real-time collaboration, and User Roles & Permissions

Expert Support from Chamaileon Team: Chat and Email Support and Access to Help Center posts

The Pro Plan is perfect for bigger marketing teams (from 1 to 10 members), who send out marketing campaigns and iterating transactional emails more frequently.

Pro Team Plan

Monthly price: $200 USD 

Number of users allowed per workspace: 5 to 20 users 

Number of email exports allowed per month: 150 exports per workspace 

Team collaboration features included in the plan: Real-time collaboration, and User Roles & Permissions

Expert Support from Chamaileon Team: Chat and Email Support, plus Access to Help Center posts and exclusive, custom-tailored email marketing & design training material 

The Pro Team Plan is perfect for medium-sized professional teams who work together and collaborate with partners and external stakeholders in their email production process. The Pro Team Plan was developed with email marketing agencies and franchises in mind.

Enterprise Plan

Monthly price: Custom

Number of users allowed per workspace: Custom

Number of email exports allowed per month: Custom

Team collaboration features included in the plan: Custom

The Enterprise Plan is suitable for bigger companies with specific requirements. If you feel like none of the existing subscription plans can cover your needs, please contact our team. We will be thrilled to come up with a custom-tailored plan that best fits your needs.

Pay-As-You-Go Export Credit Pack

The pay-as-you-go option uses email export credits that you purchase to cover email design needs. 

Each HTML code synced to your Email Service Provider or copied to your clipboard costs one email export. 

The export credit option is suitable for the infrequent email designers, who only send out emails quarterly or during special occasions.

The credit pack is also perfect for the high-demand months where marketers need to export more emails to reach their email marketing goals (Holiday season, product launch, etc.).

When you hit your monthly export limit, you can either upgrade your account or acquire more exports (20 email exports cost $50 USD). 

If your plan is renewed the next month, and you haven’t used all your extra exports, your export credit will be maintained. You can use the remaining of your export credits for the upcoming months. Your export credits expire after 12 months from the purchase date. 

If you decide to upgrade or downgrade your subscription plan, your export credit pack with all unused exports will be transferred to your new plan.

Please note that you can purchase and use the export credit option no matter what your subscription plan is.

Even if you are currently in the Free plan, you can still acquire the "pay-as-you-go" credit pack, while maintaining the same features and limitations of the free plan.

New Pricing Plans and Current Users

Rest assured, the new pricing plans will not affect current paying users. 

This means that there will be no pricing increase for the current users: 

  • If you have a Free Account, you will remain in the free plan.
  • If you have a Premium Account, you will remain in the Premium Plan. 

However, as we mentioned above, we introduced some limits on the email export number:

  • Current Free Users: starting from October 2019, you can only export 3 emails. Keep in mind that you still have unlimited test emails, besides the new features and flexible email editor. To ease your transition to the new free plan, we will give you extra email export credits for the month of October. 
  • Current Premium Users: starting from October 2019, you can only export 15 emails each month. Keep in mind that you still have unlimited test emails. We would like to reassure our dearest clients that, according to our tracking data, this new limit will only affect a small percentage of our customers, to whom we reach out. Our support team contacted these customers, one by one, to ease their transition to the new pricing plans. If you didn’t receive a personalized message from our support team, it means that you generally don’t reach the export limit (15), and you probably won’t be affected by the export limitations. 

Flexible Payment and Prorated Billing

You can change your plan at any date of the month and only be charged for the time you use the new plan, rather than the full month.

If you want to change your billing information, simply login to your workspace and access “Billing Information” in the drop-down menu. 

Note that only a workspace owner or admin can edit the billing information, and change subscription plans.

In the Billing Information, you will also find a downloadable invoice in PDF format, each month.

If you still have any questions, please allow us to help you. Contact our support team via our embedded messaging app or send us an email at hello@chamaileon.io.

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