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What should I do if I encounter a bug?
What should I do if I encounter a bug?

Learn what should you do if you encounter a bug

Roland Pokornyik avatar
Written by Roland Pokornyik
Updated over a week ago

If you encounter a bug, you should contact us through the integrated chat widget at the bottom-right corner of the screen. If would be great if you could record what you did just before encountering the issue and/or take a screenshot and send to us. There is also an option where you can make a screenshot of your console tab by pressing Ctrl/Cmd +  Shift + I.

This will help us to resolve your issue faster.

For recording a video you can use this free tool Loom

For screenshots we recommend Nimbus.

After you’ve done that we will get back to you as soon as we can.

You can also contact us by email at

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